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Please note, you will need to upload the following information:.Other state and local government agencies and contractors work on Virginia’s roadways and may be responsible for liability claims associated with their work.Your contact or interaction with VDOT about your claim may not constitute notice to the Commonwealth under the Virginia Tort Claims Act.Payment of a tort claim will only be made if a determination is made that VDOT or its employees were negligent. VDOT is not an insurer of Virginia’s highways. Submission of a tort claim does not mean VDOT accepts liability and will pay the claim.Please be aware that VDOT cannot provide legal advice. If you are seeking reimbursement for bodily injuries or property damage greater than $5,000, please refer to the Virginia Tort Claims Act. VDOT administers property damage claims in the amount of $5,000 or less.4:30 p.m.Individuals who believe that they suffered damage to their property due to the negligence of VDOT or its employees may submit a claim for potential reimbursement. weekdays (except Wednesdays and state holidays)Ĩ:00 a.m. Salvage exam scheduling and transport permits Monday - Thursday (except state holidays) weekdays (except state holidays)Ĩ:00 a.m. weekdays (except state holidays)ġ-51 Division of Safety and Business HearingsĨ:30 a.m. Please call the General Telephone Assistance phone number listed above for other DMV Services.ĩ:00 a.m. The phone numbers listed below can only be used for the DMV Service listed. Please call us at 1-51 for free language assistance services (press 9)Īdditional Numbers for Telephone Assistance: Get Language Assistance During Normal Business Hours Telecommunications Device for the Deaf (TDD)ħ11 or 1-80 (have the relay operator dial 1-51) If you need to process a transaction, do it online now! General Telephone Assistance (DMV Call Centers) Important Note: Our Call Center Representatives cannot process transactions. Don't wait in line - do it online now!ĭMV Call Center Representatives are available for general assistance on weekdays (except state holidays) between 8:00 a.m.